Privacy policy
Last updated: October 8, 2026
Your information helps us deliver your order, answer your questions and keep our store working. This policy explains what information is involved, why we use it and how you can ask us for help with it.
Who is responsible for your information?
ZSZBACE is the trading brand of an independently operated online store based in Shijiazhuang, Hebei, China. The store operates zszbace.com and is responsible for the personal information we process for our own business purposes. References to “ZSZBACE”, “we”, “us” and “our” in this policy refer to the business operating the ZSZBACE store.
Contact: support@zszbace.com
Business address: Caifudasha B-3005, Guangandajie St, Changan District, Shijiazhuang, Hebei 050000, China
Information we collect
- Order and account information: your name, email address, phone number, billing and delivery addresses, items ordered, account details and order history.
- Payment information: information needed by our checkout and payment providers to process a transaction, together with payment status and transaction references supplied to us. We do not need your full payment card number to provide customer support.
- Messages and feedback: information you send when asking about a product, delivery, return or other issue. This may include photographs or measurements that you choose to provide.
- Website activity: device and browser information, IP address, pages viewed, interactions and cookie or similar identifiers, depending on the services in use and your privacy choices.
Please send only the information needed for your enquiry. We do not need medical records, passwords or a full payment card number to help you choose a size or locate an order.
Why we use this information
- To receive payment, fulfil orders, arrange delivery and manage returns.
- To answer questions, provide order updates and maintain customer accounts.
- To keep transaction records, meet legal obligations and investigate suspected fraud or misuse.
- To understand how the store is used and improve product information and the shopping experience.
- To send promotional messages where permitted and in line with your preferences.
Where European or UK data protection law applies, our legal grounds depend on the activity: fulfilling a purchase or responding to a request before purchase; complying with legal recordkeeping obligations; legitimate interests in security and service improvement, where these do not override your rights; or consent where required, including for certain marketing and tracking. You can withdraw consent without affecting processing that was lawful before withdrawal.
Shopify and other service providers
Our store is hosted by Shopify. Shopify processes information when you visit our store or make a purchase so that it can provide the website, checkout and related commerce services. Read the Shopify Consumer Privacy Policy and visit Shopify’s privacy portal for information about Shopify’s practices and available privacy choices.
Where Shopify Network Intelligence or related Enhanced Services are enabled for our store, Shopify may also process information from your interactions with our store, with Shopify and with other Shopify merchants to provide features such as fraud prevention, personalization, store improvement and advertising-related services. The exact services used can change as our store settings and Shopify features change.
We share relevant information with service providers that help us process payments, prevent fraud, deliver orders, support customers, send communications, operate the store, measure performance and, where used, provide analytics or advertising services. These providers receive information needed to perform their services and may process it under our instructions or under their own privacy terms, depending on the service.
We may also disclose information where required by law, to protect our rights or customers, to investigate fraud or security incidents, or as part of a business transaction such as a reorganization or transfer, subject to applicable law.
Cookies, advertising and your choices
Cookies and similar technologies can support shopping functions, remember preferences and measure website use. Advertising technologies, when used, can also connect activity across services. Some disclosures for advertising may be treated as a sale, sharing or targeted advertising under applicable privacy law, even if no money changes hands.
You can manage browser cookies through your browser settings. Where our store displays a cookie banner, privacy preferences link or data-sharing opt-out page, you can use those controls to manage the choices available in your region. Where required by applicable law and supported by our privacy tools, browser-based privacy signals such as Global Privacy Control may also be recognized. If a control is not visible in your region, you can contact us at support@zszbace.com with a privacy request.
You can unsubscribe from promotional emails using the unsubscribe link in a message. Order confirmations, delivery updates and replies to support requests may still be sent when needed to provide the service you requested.
Retention, security and international processing
We retain information for as long as needed for the purposes above, including handling orders and disputes and meeting applicable recordkeeping requirements. The relevant period depends on the information, the reason it was collected and our legal obligations.
We use safeguards intended to protect personal information, but no online service can promise absolute security. Please protect your account credentials and contact us if you suspect someone has accessed your account without permission.
Our business is based in China, and Shopify and other service providers may process information in other countries. When personal information is transferred across borders, it may be subject to the laws of the destination country. Where required, we or our service providers use recognized safeguards, such as contractual protections and appropriate security measures, for international transfers. Contact us if you would like more information about safeguards relevant to your information.
Your privacy rights
Depending on where you live and the law that applies, you may have rights to access, correct or delete your information, receive a portable copy, restrict or object to processing, withdraw consent, or opt out of certain advertising disclosures. Exceptions may apply, for example where we must keep transaction records.
To make a request, email support@zszbace.com with the subject “Privacy request”. We may ask for information reasonably needed to verify your identity or an authorized representative’s authority. We will handle requests within the timeframe required by applicable law. Where available, you may also appeal a decision or complain to your local data protection authority. We will not discriminate against you for exercising applicable privacy rights.
We do not sell personal information in exchange for money. However, certain advertising or analytics disclosures may be treated as “sale”, “sharing” or “targeted advertising” under some U.S. state privacy laws. Where those laws apply, eligible residents can use the privacy or data-sharing controls made available on our store, or contact us to exercise an applicable opt-out right. Customers in the EEA, United Kingdom or Switzerland may also have rights to object, withdraw consent and complain to their local supervisory authority.
Children’s information
Our store is intended for adult shoppers. We do not knowingly collect children’s information for marketing. If you believe a child has provided personal information inappropriately, contact us so we can review the situation and take appropriate action.
Updates to this policy
We may update this policy when our services or data practices change. The date above identifies the current version. Where required, we will provide additional notice or obtain consent for a change.